Member Services department provides day to day service by assisting the stewards and members in contract enforcement and benefit problem solving for members. The Representatives work with stewards and Key members and are responsible for membership recruitment, grievance handling and education, steward training and continuing educations programs, and coordinating membership involvement in union activities through the Key Member program.
Because of the large geographic area that Local 400 covers, the union Representatives’ territories are such that they service workers in a specific geographic area regardless of the type of work performed. Representatives work with members employed at the nearly 500 supermarkets throughout the union’s jurisdiction, as well as many thousand of the members employed in other industries.
UFCW Local 400 Representatives are typically in the office on Mondays and their territory the rest of the week. When leaving a message for your Representative please include: your name, store number, and phone number where you can be reached. Since Union Representatives spend 90% of their time in their territory they do not have access to email. Please contact your Representative (or if necessary their immediate supervisor) at 301-459-3400.
