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How to Upgrade to a Full-Time Position at Giant, Safeway, & Shoppers

Preston Brown, now a service clerk in the Seafood Department at Safeway in Alexandria, Va., was recently upgraded to a full-time position after enforcing his union contract.

If you want to work full-time, you should be able to. But all too often in the grocery industry, hard-working men and women aren’t getting enough hours to get by. Thanks to our union contracts, our members have the opportunity to access full-time status.

In recent months, dozens of members have won upgrades to full-time status or better jobs by enforcing the terms of our contracts and winning grievances against our employers.

One is Preston Brown, now a service clerk in the Seafood Department at Safeway #3250 in Alexandria, Va. He was officially part-time, but over an eight week period last year, he worked 48 hours each week. After more than six weeks of working more than 40 hours/week, Safeway should have automatically created a new full-time position at the store and allowed part-time employees to bid for the position. But that didn’t happen.

“I was informed that I had the right to become full-time, so my shop steward and I pushed forward with a grievance,” Preston said. “But once management realized the situation, they cut my hours to around 32 a week. It took more than a month before they recognized that I had completed what I needed to do to be full-time.”

When Preston learned that he had won his grievance and was now a full-time employee, “I was very happy, very pleased to get that status,” he said.

Reginald Richardson faced a different set of circumstances than Preston but had a similar positive outcome. He was hired to serve as night captain at Safeway #2737 in Washington, D.C. But while doing the work of a night captain, Safeway didn’t code him as one, so he wasn’t being paid at the proper rate. “I fought for that position,” Reginald said. “It took a whole year.”

But Reginald won his grievance. “I was blessed,” he said. “I was happy. I got what I wanted after such a long time. I received back pay. I moved to full-time. And I got a supervisor’s position, as well. I am so very thankful for my union.”

Suma Gomes, Diti Rozario and Benny Mercado were working as service clerks in the Deli Department at Safeway #2781 in Wheaton, Md. Under the terms of their contract, 65 percent of the hours in their department must go to deli clerks and 35 percent to service clerks. But at this store, the ratio was reversed. So they filed grievances—and they won, too. All three were upgraded to deli clerks, with improved pay and benefits.

At Safeway #1716 in Bethesda, Md., an unusually complicated situation arose. Yolanda Lopez, a part-time deli clerk, transferred from Safeway #2848 because she was told she would receive a full-time position at her new store. Just prior to her transfer, part-time service clerk Claretine (Smitty) Smith had been working in the store’s Deli Department for 40 hours/week for far longer than six consecutive weeks, but didn’t realize this automatically entitled him to a full-time upgrade. So he submitted a bid for a full-time position during the open bid period.

However, Yolanda had more seniority than Smitty, so when she came to Safeway #1716, she worked 40 hours/week and Smitty’s hours were cut. After Yolanda had worked 40 hours for six consecutive weeks, she filed a grievance to be upgraded to full-time. But the store’s shop steward noted that because Smitty’s bid for full-time status pre-dated her arrival, he should be first in line for the upgrade. Importantly, Smitty had kept a copy of his bid sheet, so he had evidence store management could not refute.

Yolanda’s and Smitty’s Local 400 representative, Linnette Floyd, advocated a win-win solution by arguing that both members had legitimate claims to full-time status. Management insisted there was only one full-time position to be filled in the Deli Department. But after months of difficult negotiations, Safeway agreed to the workers’ demands and made both full-time deli clerks—a huge victory.

The stories of these members demonstrates how critical it is that you know your contract, observe when its terms are not being followed, and take action to enforce it. The results can pay off many times over.

How to Upgrade to a Full-Time Position

If you work part-time at Giant Food, Safeway, or Shoppers Food & Pharmacy, there are three ways you can be upgraded to a full-time employee:

  1. One, as Preston Brown experienced, is to work at least 40 hours a week for more than six consecutive weeks. If you have worked at least 40 hours a week for six consecutive weeks, then the company must create a new full-time position in the store. You may then bid for the position, and the company must offer it to the most senior qualified part-time employee who bids for the job.
  2. The second way is to submit a written request for a full-time job during one of two annual open bid periods—and keep a copy for your records. The open bid periods are March 1-21 and September 1-21 each year.
  3. The third way a full-time position becomes available at your store is if a full-time employee retires, transfers, or resigns. The company must provide that full-time position to another employee. You may bid for the position and the company must offer it to the most senior part-time employee who bids for the job.

If you would like a full-time position, talk to your shop steward or contact your union rep and they can help you through the process.

How to Call Off From Work at Kroger

If you can’t make it to work, you must call off or you could face discipline. However, many of our members are reporting that they have faced discipline even after calling off from work.

The process is outlined clearly in the Kroger policy manual: “If unable to report to work as scheduled, the associate will call store management or the person in charge in absence of store management at least two (2) hours prior to the start of the shift.”

To ensure you are calling off from work properly, please take the following steps:

  1. Call the store at least two hours before your shift and ask to speak to the manager or person in charge. Tell them you are unable to work.
  2. Write down the time, date, and name of person you talked to when you called and save the information for your records.
  3. If you are disciplined for any reason relating to your absence, contact your shop steward or union rep immediately. Be ready to share the information you wrote down.

Print the Flier (PDF)

Don’t Go It Alone: Know Your Weingarten Rights

As a member of the UFCW, you have the peace of mind of knowing your manager cannot force you into a one-on-one disciplinary meeting with them. All you have to do is request to your manager that your union representative or shop steward be present, and we can be there for you and make sure you aren’t bullied or treated unfairly.

In the Weingarten case, the Supreme Court ruled that union-represented workers have the right to union representation during all meetings or discussions with supervisors or managers that the member reasonably believes might lead to discipline.  These meetings or discussions include discussions on the work floor, in work areas, offices and even outside the facility.

At the beginning of the meeting, the law requires the supervisor or manager to disclose all meeting topics and to give you a chance to ask for a representative. You can demand the presence of your shop steward or union rep. If none is available, the supervisor or manager must postpone the meeting until a steward or union rep is available. Companies may not punish employees for exercising their Weingarten rights.

Please help encourage your coworkers to exercise their Weingarten rights. This is important because they waive the right to a witness if they do not speak up and expressly request representation.